If you did not receive an order confirmation, please email us at orders@twotwo-sa.co.za – we’ll be sure to check your order status and provide you with a confirmation.

All orders over R1000 are delivered for free. We charge R80 to deliver orders under R1000.

Delivery takes between 1 - 3 business days from dispatch.

We deliver anywhere in South Africa.

Please email orders@twotwo-sa.co.za as soon as possible so we can change the order before dispatch. We cannot guarantee that the change will be possible, as it depends on the status of the order and stock availability. Otherwise, our return policy is 30 days.

Email us as soon as possible at orders@twotwo-official.com. Depending on the status of the order, we might be able to cancel it for you. If not, we have a return policy of 30 days.

If you receive any damaged items in your shipment, please email us right away by contacting orders@twotwo-sa.co.za. Please include a picture of the damaged item, and we will replace the product immediately.

The general return period is 30 days of the shipment’s arrival. This right applies only when the product and its original packaging can be returned in the same condition as they were received in. Return shipping is paid by the consumer. Use the return label that comes with your order. We recommend you keep your shipping receipt until you have received your refund. Email us at orders@twotwo-sa.co.za and we will be happy to take you through the process.